December 8, 2023
Laura Berry
Principal, Advisory Service Leader
Atlanta, GA

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Understanding the Market Landscape
Over the past couple of years, the economy has experienced significant volatility – in 2020 and 2021, the U.S. government pumped excess cash into our economy without the equivalent of the product being processed (GDP), and available programs (Paycheck Protection Program, Employee Retention Credit, debt relief, etc.) created inflation of up to 9.1 percent. When the government pumps cash into the economy, it initially boosts consumer spending power, leading to an increase in demand across various sectors. This is intended to stimulate economic activity and growth. However, if the supply side of the economy cannot quickly ramp up due to constraints like production limits, labor shortages or logistical issues, it can lead to an imbalance where demand significantly outstrips supply. This mismatch, especially prevalent in sectors with longer lead times like housing, can result in inflation as prices for goods and services rise due to the heightened demand.
So, how does this impact your company? You must understand where your company stands in the line of inflation to know when you should raise your prices to pass on to the consumer, otherwise, you are eating into your margin. For example, say your competition spots the inflation impact on your industry faster than you, and they begin poaching the competition’s employees by offering higher wages as they have already increased their prices to match demand. Knowing your external market and continuing to evaluate it is one significant pillar in strategy planning.
To fight inflation, the government has continued to raise interest rates, making it more difficult and expensive to borrow money. This helps reduce spending to combat inflation (decrease demand).
In a recent statement following the latest meeting, the Federal Reserve (the Fed) announced that it would maintain its benchmark interest rate at approximately 5.4 percent, marking the highest level in 22 years. The Fed, which embarked on its most vigorous sequence of rate increases in forty years starting in March 2022 to combat inflation, has since moderated its approach. Since May 2023, there has been only one rate hike, indicating a pullback from its previously aggressive stance.
Consider the ripple effects of rising interest rates on your business operations. It may be prudent to intensify your accounts receivable efforts and optimize your payables to defer outflows to the latest feasible date. Assess whether your suppliers have introduced penalties for late payments or incentives for early settlement. While these measures may seem incremental individually, their cumulative effect can significantly influence your working capital and cash flow. Additionally, this could be an opportune moment to reevaluate your banking relationships. Engage with your business advisor or CPA to explore their network for a lending partner that aligns more closely with your financial needs, potentially offering more advantageous terms that support your business’s liquidity and growth objectives.
Identifying Growth Opportunities
Market Analysis: Conduct comprehensive research to identify emerging trends, understand customer needs, and spot gaps in the market. Tools like a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis can provide insights into where a company could expand or diversify. Leadership should continually analyze the Company’s SWOT quarterly, if not monthly. This frequency is important because Leadership must continue to work on the business and not just in the business.
- Competitive Benchmarking: Companies should assess their competition to understand their strategies, strengths and weaknesses. This can highlight areas where your company could differentiate and capture market share or find a niche market.
- Financial Modelling: Use financial models to forecast the potential return on investment (ROI) of different growth scenarios. Scenario planning and sensitivity analysis can help evaluate the financial viability of pursuing new opportunities, considering both best-case and worst-case outcomes.
- Customer Feedback and Engagement: Engage directly with current and potential customers to gain insight into their needs and preferences. This can be done through surveys, focus groups, or customer advisory panels. Understanding customer pain points and desires can reveal unmet needs and guide the development of new products or services.
Companies should also look for opportunities to invest in the mental health of employees. Prioritizing mental health demonstrates a commitment to a supportive and sustainable workplace, fostering a positive organizational climate that can drive innovation and competitive advantage.
Understanding the Environmental Social Governance (ESG) movement is also essential for companies as they plan for future integration and the impact of ESG on their business. Companies can achieve sustainable, inclusive growth through a variety of initiatives, including:
- Product Innovation: Developing and marketing eco-friendly products or services that meet customer needs while minimizing environmental impact.
- Supply Chain Optimization: Implementing sustainable sourcing practices, like using renewable materials or partnering with suppliers who commit to fair labor practices and environmental stewardship.
- Operational Efficiency: Investing in energy-efficient technologies and processes to reduce carbon footprint and waste, leading to cost savings and improved sustainability.
- Inclusive Hiring Practices: Fostering a diverse and inclusive workforce, which can lead to a broader range of ideas and innovations.
- Community Engagement: Engaging in community development projects that support local economies while also reinforcing the company’s commitment to social responsibility.
- Transparency and Reporting: Regularly report on ESG goals and progress, which can improve trust with stakeholders and potentially lead to investment opportunities.
The integration of ESG considerations into the strategic planning of major corporations is becoming increasingly prevalent. As a company operating in the mid-market space, the expectation is clear – it is a matter of when, not if, your clients or financial institutions will require a comprehensive Corporate ESG report. Engaging with ESG metrics is not only about compliance but also about ensuring sustainable business practices that can lead to long-term success and resilience.
Aligning opportunities with a company’s strengths and capabilities is a strategic approach that can ensure the organization can not only seize new markets but also solidify its existing ones. It involves a thorough analysis of the company’s core competencies, resources and competitive advantages to identify opportunities that are not just profitable but also sustainable. This strategic alignment means the company can leverage what it does best, whether that’s innovative technology, exceptional customer service, or a robust supply chain, to capitalize on opportunities that are a natural fit. It encourages a focused growth strategy, prioritizing opportunities that the company is uniquely equipped to pursue, which can lead to higher success rates and a stronger market position.
The “shrink to grow” strategy, a counterintuitive yet effective approach, suggests that companies can sometimes accelerate growth by scaling down. This method involves deliberate contraction – divesting from less profitable segments, eliminating underperforming products or downsizing operations – to streamline the company’s focus on its most profitable and promising areas. The idea is to cut away the excess that dilutes a company’s strengths and instead reinforce and reinvest in core competencies. By doing so, a company can boost operational efficiency, enhance its value proposition, and allocate resources more effectively, setting the stage for robust, sustainable growth. It’s a strategy not of retreat but of tactical repositioning to solidify a platform from which to launch future success.
Addressing Challenges: Now and Future
- Identify Current Challenges and Developing Solutions: The ability to pinpoint and address current challenges is what separates thriving businesses from the rest. This proactive identification requires a deep dive into market data, customer feedback and internal processes to uncover inefficiencies or gaps in the market. The solutions we devise must be innovative and agile, reflecting the changing demands of our industry and the world at large.
- Anticipate Future Challenges and Prepare in Advance: The foresight to anticipate future challenges provides a strategic edge, equipping companies with the tools and knowledge to foresee market trends and potential disruptions. Through strategic forecasting and robust scenario planning, you can position your company to not just withstand future shocks but to navigate them with confidence.
- Overcome Obstacles and Remain Resilient: Resilience is a core part of the strategy. Building this resilience requires cultivating a culture where innovation is celebrated, and challenges are viewed as opportunities. By investing in your people and processes, you can ensure that when faced with obstacles, you can thrive rather than simply survive. Conclusion
As you and your company continue to position for strategic growth in the future, these final thoughts can also be beneficial to your overall strategy:
- Understand the Environment: Recognize the importance of staying attuned to the shifting market landscape and regulatory changes. Continuous environmental scanning ensures strategic agility and informed decision-making.
- Growth Mindset: Cultivate a culture that embraces continuous learning and innovation, which is essential for seizing emerging opportunities. A growth mindset propels the company forward, driving perpetual evolution and expansion.
- Face Challenges: Approach obstacles as opportunities for improvement and learning. Addressing challenges head-on with resilience and adaptability is crucial for sustaining long-term success.
- Stay Courageous: Encourage bold decision-making and calculated risks, as courage is the backbone of trailblazing strategies. Maintaining courage in the face of uncertainty fosters a proactive and dynamic business approach.
Sources:
Banholzer, M., Birshan, M., & Doherty, R. (n.d.). Courageous growth: Six strategies for continuous growth outperformance. McKinsey & Company.
